Troubleshooting

Documentation / Community Edition / User Guide / Appendix / Troubleshooting
 

This section describes some hints to solve common problems which may occur during deployment of the MyARM agent.

Tracing initialisation and configuration

It is possible to enable a tracing mechanism which helps you to identify the deployment problem you might have. This can be enables using the MYARM_TRACE environment variable. For detailed description of the options you can enable (See Appendix Environment) .

Some transactions are missing

MyARM limits its resource usage (memory) to work properly even if the instrumented application uses the ARM API in a wrong way. Therefore it is possible that some transaction measurements are missing due to resource shortage. If more transaction response time measurements are active at a time than the configured transaction instances some response time measurements are dropped. This situation is logged with ARM DATA DROPPED log message to notify about the lost data.

The ARM data buffer pool size (basic.armdata.buffer.pool.size) and the size of each ARM data buffer (basic.armdata.buffer.size) can be configured (See ARM data buffer configuration ).